Employee relations issues are part of work in human resources. All companies have to deal with their fair share of employee relations issues. Some are a product of the work environment and company. Others are a result of the type of work or industry. Some are also more common than others.
We’ve put together a list of 4 of the most common worker relations problems and outline some ways to handle them and come to a peaceful resolution:
1. Hours worked and attendance
It’s common for employees to question the number of hours they work. They may overestimate hours worked, and when late, have other people vouch for them. One of the most effective ways to remedy this situation is to invest in a time clock or timekeeping software. Employees can clock in and out, and the HR team can check the logs to ensure accuracy. If there is a discrepancy, you can always check the security camera to ensure the employee clocked in or out when they stated.
2. Pay raises
It’s also common for employees to complain about their rate of pay, especially if someone else recently received a raise in pay. Having a standard procedure for giving out raises ensures everyone is on the same playing field and knows what it takes to qualify for a pay raise.
3. Workplace safety
Maintaining a safe work environment is a must for all businesses. No one wants an employee to get injured or for an accident to happen. Therefore, it’s important to promote workplace safety, have safety rules and regulations, and have a workplace safety team that takes their job seriously. Staying on top of things allows you to have a proactive approach to safety.
4. General conflict management in employee relations issues
Conflict can arise in any work environment. You should expect it will happen. Disputes between employees, management, and workers happen frequently. How you manage conflict is a key for the overall wellbeing of your company.
Have a process in place to deal with conflict. Don’t wait for it to arise and then try to work through it. When you have a policy in place, you will have a clear process to follow and your employees will feel the issue was addressed appropriately.
Get more advice for effective employee relations and management by reading these blog posts:
Jesse’s role with AugmentHR is to seek out organizations that can truly benefit from our unique approach to solving HR and talent acquisition problems. After 17 years in the recruitment industry, Jesse is driven to educate on more efficient and cost effective ways to approach hiring. Jesse has worked in every facet of talent acquisition: staffing, corporate, consulting, and as an independent contractor. He has a keen interest in helping others and spends much of his time volunteering with non-profit organizations, like CivicAction, 360Kids and Treble Victor Group. Always on the move, Jesse fills the rest of his free time competing in a variety of sports. Jesse is a former 5 time Karate Ontario champion, military biathlon champion, and an Ironman triathlete.